The site is down. Get a human on the host.

This is the page if

• Homepage, checkout, or API returns 502, 503, or connection refused
• Apache, Nginx, or php-fpm is dead and will not stay up
• MySQL is up and the app is not, or the other way around
• SSL expired and browsers are blocking the store
• A deploy, reboot, or config change took production with it

What the two hours are for

1. Reach the host (SSH, panel, or jump box)
2. Restore the thing customers hit: HTTP, TLS, the app, the database
3. Find the trigger: full disk, OOM, a bad vhost, an expired cert, a failed unit
4. Write what broke and what to watch

Email or call first with how I get in. Pay the $199 Stripe link in parallel as I get on the host. Anytime, day or night. This is not a 15-minute SLA and not a rewrite of the product.

Not sure it is really down? Use the free website down checker. A pager after this fire is Able Watch, $99/mo. Ongoing hours are Able Retainer, $799/mo. The offer itself: Able Rescue.